Requesting deletion without access

Lost access to your account? Request deletion and we'll verify ownership.

If you can't sign in anymore, open the Delete your account page from the website footer or Privacy Center and submit a deletion request with the email on your account.

Our team verifies you own the account before processing anything. The request page never reveals whether an email belongs to a MOOV account.

If you still have access, deleting from the app is instant — see Deleting your account.

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