Privacy Policy

1. Who we are

MOOV ("we", "us") operates the MOOV platform — a social application for discovering routes, creating group events, and recording GPS activities. If you have questions about this policy or your data, contact us through the Contact page or at konellecom@outlook.com.

2. Account and profile information

When you create an account we store your email address, chosen password (in hashed form handled by our authentication provider), and the profile details you provide: your name, photo, bio, age, nationality, primary sport and language preferences. Your email address is never shown to other members.

3. Location data and GPS routes

Location data is collected only while you are recording an activity or checking in to an event, with your permission. Each recorded activity may include your GPS route, timestamps, distance, duration, speed, altitude and derived statistics.

We do not collect your location between activities, and we do not follow your position silently.

4. Activity statistics and history

Completed activities and verified event check-ins are stored to build your activity history and to calculate achievements and season rankings. These are visible to others only according to the privacy setting you choose for each activity (Only me, Friends, Crew only, Everyone).

5. Uploaded media and user-generated content

Photos you attach to activities, and content you post in groups, events and chats, are stored to provide the service and shown to people who can see the related content. Do not post other people's private information.

6. Group and event participation

Your memberships, participations and check-ins are stored so organizers and members can coordinate, and so your achievements are credited accurately.

7. Device information and analytics

We collect standard technical information (device type, browser, log data) and usage analytics that help us understand how the platform is used and improve it. Analytics are not used to profile your location beyond what the product needs.

8. Cookies and web tracking

We use essential browser storage for authentication and preferences, and analytics storage for aggregated usage measurement. See the Cookie Policy for details.

9. Service providers

We rely on service providers to run MOOV, including hosting, authentication, database storage, file storage, email delivery and analytics providers. These providers process data only on our instructions to operate the service.

10. Data sharing

We do not sell your personal data. We share it only with the service providers needed to operate MOOV, and when required by law or to protect the rights and safety of our members.

11. Data retention and account deletion

We keep your data while your account is active. When you delete an activity, its GPS trace is deleted. When you delete your account — self-service from Settings, or from the Delete your account page — your profile and photo, all recorded activities and their GPS data, event participations, group memberships, posts, comments, likes, reviews, notifications and route catalog access are deleted, and your entries disappear from rankings and member lists.

Anonymized rather than deleted (so shared content stays intact for others): chat messages you sent remain in shared conversations shown as "Deleted moover", events you hosted remain for their participants, and reports you filed remain for abuse-pattern review with your identity removed.

Retained records: support communications are kept as an admin-only security and abuse-prevention record with your display name cleared. MOOV processes no payments from members, so no transaction records are retained.

12. Your rights

You can access and change your profile details in the app, set per-activity privacy, delete activities, and delete your account yourself from Settings → Delete account or the Delete your account page (also works without signing in — our team verifies ownership).

You can hide the start and end of shared activities (Settings → Privacy), and block other users (Settings → Privacy & blocked users). To exercise any other right, such as requesting a copy of your data, contact support.

13. Security practices

We protect your data with access controls and encryption in transit. No method of transmission is perfectly secure, so please use a strong password and don't reuse it elsewhere.

14. International users

MOOV may be used from many countries. If you use MOOV from a region with specific data protection rules, some provisions of this policy may be interpreted in line with those rules.

15. Children and minors

MOOV is not directed at children. You must be at least 13 years old to use MOOV, and members under the age of digital consent in their region need a parent or guardian's approval.

16. Changes to this policy

We may update this policy as MOOV evolves. Significant changes will be announced in the app, and the date at the top reflects the latest revision.

17. Contact

Questions about privacy? Reach us via the Contact page or at konellecom@outlook.com.