My account is restricted

Restriction pauses your participation, not your membership — nothing is deleted.

Restriction is used for minor or first-time violations of the Community Guidelines. Your profile, activities and communities all stay exactly as they were, and other members can still see your profile and history.

  • •You can still: browse events, groups and routes, see your activity history, leave events and groups, unfollow people, block people, and contact support
  • •You can't: create or join events or groups, post or comment, send chat messages, follow people, or check in to events
  1. 1You'll see a banner explaining the restriction at the top of the app
  2. 2To appeal, contact support with the email on your account and what you believe happened
  3. 3A restriction is lifted by admins when the review supports it — it never expires on its own
Restriction does not affect your achievements, ranking or recorded activities — they are waiting for you when access is restored.

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