My account is restricted
Restriction pauses your participation, not your membership — nothing is deleted.
Restriction is used for minor or first-time violations of the Community Guidelines. Your profile, activities and communities all stay exactly as they were, and other members can still see your profile and history.
- •You can still: browse events, groups and routes, see your activity history, leave events and groups, unfollow people, block people, and contact support
- •You can't: create or join events or groups, post or comment, send chat messages, follow people, or check in to events
- 1You'll see a banner explaining the restriction at the top of the app
- 2To appeal, contact support with the email on your account and what you believe happened
- 3A restriction is lifted by admins when the review supports it — it never expires on its own
Restriction does not affect your achievements, ranking or recorded activities — they are waiting for you when access is restored.
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